Standard terms

Unless otherwise agreed in writing by MakoExpert Ltd these conditions, which supersede any earlier sets of conditions appearing in the company’s estimate or elsewhere, shall override any terms and conditions stipulated, incorporated or referred to by the client, whether in estimate or in any negotiations, even if contained in a document which purports to provide that rival terms shall prevail.


Variation of conditions

Any variations to this contract and any special terms will only be effected if set out in a printed format issued only by Managing Director of MakoExpert Ltd. Only she is authorised to make any representations to this contract or any matter relating to it.



This contract document shall be construed according to and governed by English law and shall be subject exclusively to the jurisdiction of the English courts.



One third of the estimated cost is to be paid in advance. This payment is due on arrival of our confirmation letter indicating our intended start date. This payment is to secure and allocate you a time for us to carry out the work. No time slot will be allocated until this payment is received. Please be aware that the original time slot may no longer be available but we will book your work in as soon as we can.

A payment instalment may be required at any stage of the project if requested by the proprietor. We will provide you with a invoice.  By signing this agreement you agree to this term.

MakoExpert LTD will invoice you every payment that has been received then once final invoice containing all payments  when  works are  complete and the snagging list is concluded. You must pay all sums due to us without any set off, deductions, counterclaim and/or withholding of monies. All costs shall be accepted in good faith.

Seven-day terms apply. Please note any damages you may claimed will be processed through our liability insurance. No moneys shall be deducted from the final invoice.


What happens if the customer payment is late?


MakoExpert Ltd Management understand that all kinds of events may lead to delays in making a payment but for the first step of action, we will send reminder, and then the payment has to be done immediately, otherwise we will stop work until the money be paid

In the worst scenario, MakoExpert Ltd exercises the right to claim interest and compensation for any debt recovery costs incurred under current late payment legislation and will instruct our debt collection agency immediately if payment is not received.


Commencement and duration

The contract shall not come into effect until we have sent you your confirmation of order and an allocated time slot. Once signed by you, and the deposit is paid, the contract will become effective.


Employee working conditions

The proprietor exercises the right to refuse to estimate for any work, which he judges may lead to unsatisfactory working conditions for any employee.

The proprietor, or any member of staff, holds the right to remove any personnel from the site, if at any time a member of staff has been abused physically or verbally by a client, or any other member of society. Under these circumstances, you will have to pay in full for all work carried out and materials purchased to that date.

MakoExpert Ltd is a non-discriminatory business and will not tolerate any type of discrimination against any employee undertaking the work.

All employees shall be under the jurisdiction of the proprietor and shall only take his working orders. All other decisions, requests or amendments to the contract shall be put to the proprietor first before any such operations are carried out.

Every effort will be made to replace an employee if he/she is unable to attend due to sickness or any other reason. On occasions this may not be possible but MakoExpert will make every effort to continue operations expeditiously.


Damage to work

MakoExpert  Ltd  will not be held responsible for damage/marks/dust to any of the decorating that is not the fault of MakoExpert. If such damage/marks/dust are to be repaired by MakoExpert Ltd, the client will be advised of any extra cost, which must be paid for before such work is undertaken.


Other  trades

Where any work undertaken by other trades has affected our work, the cost to rectify will be the responsibility of the client.


Fixture and Fittings

All furniture should be removed from working areas before our arrival, or otherwise moved into the middle of rooms. Any objects that cannot be moved will be covered up with the appropriate sheeting. Please advise us in advance if any heavy object needs to be moved by us. The client should remove all fragile or vulnerable items, and all cupboards and drawers should preferably be left empty. Fittings will be removed by us. Any fitting that cannot be removed will not be our responsibility. Any new fittings installed by us will be at extra cost.


Extra operations of work

MakoExpert   will not be responsible for carrying out any work other than that stated on the original estimate and specification document. If you wish to add extra operations of work then this will be at extra cost, which will be estimated and submitted in writing. Such work will not be undertaken until you agree the full amount, and pay one third of this cost in advance, if requested by the proprietor.


Unforeseen circumstances

MakoExpert  Ltd holds the right to charge for any extra work that was unforeseen and not included in the original estimate. We will inform you of any extra costs at the earliest opportunity, and the full cost will be submitted in writing. This will not become payable until snagging is complete and a final invoice is produced.


Intended start date

Although every effort will be made to meet our intended start date, please accept that scheduling of other work may make this impossible. In such cases, we will give you a minimum of one week’s notice, and an alternative date will be agreed.



All estimates given by MakoExpert Ltd are valid for 7 days only. Once you receive your confirmation and deposit document you have 7 days to sign the contract and return the deposit. If this is not reached, the estimate shall become void, and expire before the 7 days unless withdrawn earlier. 



Notice of the Right to Cancel Under the above regulations you have a right to cancel this contract during a period of 14 calendar days from the day this notice is sent or given to you. During that period if you choose to cancel the contract any money paid by you will be refunded. However if you have already given written approval for the work to begin before the end of the cancellation period you may be required to pay for goods or services already provided. If you wish to cancel the contract you must do so in writing and deliver personally or send by electronic mail or post, this to mrs Joanna Wolowiec.This deemed to be served as soon as it is posted or in the case of electronic communication from the day is sent .

Separate terms

If any terms in this contact cannot be enforced, this will not affect the remaining terms.

Any quote or estimate is subject to revision if there are any changes to the nature or extent of the requested work. This may apply to both labour and materials. However the quote will not be amended without consultation with you.

These terms and conditions are non-negotiable at all times and once signed stand as a legal binding document.



 MakoExpert Ltd 

 86-90 Paul Street

 London EC2A 4NE