I asked Mario and his team to paint our grade 2 listed home. When they arrived, the electricians had left the rooms in quite a bad shape and made some damage that Mario hadn't seen when he quoted for the work. We were working towards a really tight timescale, as we'd booked carpets being fitted and moving in. Despite all of that, Mario and his team were unfazed by the unexpected work, talked me through how it could be fixed and reassured me from the beginning that they could handle it and still provide great results in the timescales we'd agreed. Wow! They didn't disappoint. The team worked so hard to get everything done in time for us and the results were incredible. The finish they achieved was unbelievable, considering the state of the plasterwork and woodwork when they started. The rooms look brand-new, even though the house is hundreds of years old. We weren't living in the house, or nearby, when the work was being done. So Mario messaged me regularly and called every evening to let me know how the work was progressing. That level of communication and management was excellent and beyond what I expected. Once the work was done, Mario insisted on doing the handover in person and used a high powered LED spotlight in each room, to make sure I could see there weren't any floors. They left the house immaculate, having cleaned up after themselves and the other tradesmen and left us all the unused materials for us to reuse. I can't recommend them enough.
I had the pleasure of working with MakoExpert in February 2017 on a project to completely re-decorate my rather unconventionally shaped flat in West Hampstead (lots of stairs and curves and fiddly crevices). From the first meeting to the last day of work, Mario and his team were professional, polite and enthusiastic. They were very open to how I needed the project to be run and listened to my brief, following it to the letter, whilst adding useful and practical suggestions of their own. Their contract was detailed, very clear and comprehensive which gave me complete peace of mind that I understood what was going to happen and how. Once work got underway everybody was punctual, respectful of my property and extraordinarily meticulous in their attention to detail and quality of workmanship. Every team member took pride in doing everything to the highest possible standard, from laborious and careful preparation work to the finishing touches. I was so impressed with the standard of workmanship that I requested them to do additional work on refreshing our two bathrooms. I am so happy with the way the whole flat looks – much better than when I first moved in – and the two week process has been a pleasure to undertake with this company. Mario committed to completing this substantial job inside a specific and quite limited time frame and his team worked exceptionally hard to make sure this happened. I would without hesitation work with them again and highly recommend them.
— Mrs Abigail Anderson